Officient incident

Exact Online - Invoices sent to scanning service not processed (Global)

Minor Resolved View vendor source →

Officient experienced a minor incident on June 1, 2026 affecting Exact Online and Exact Online Premium, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 07:26 AM UTC
Resolved
Jun 01, 2026, 08:05 AM UTC
Duration
39m
Detected by Pingoru
Jun 01, 2026, 07:26 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jun 01, 2026, 07:26 AM UTC

    Currently invoices sent to the scanning service are not delivered and cannot be processed. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jun 01, 2026, 08:05 AM UTC

    This issue has been resolved, and documents are now being processed as normal again. Our apologies for the inconvenience.