Officient incident

Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Cloud Services, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 06, 2026, 10:10 AM UTC
Resolved
Ongoing
Duration
● 7h 35m
Detected by Pingoru
Oct 06, 2026, 10:10 AM UTC

Affected components

Exact Cloud Services

Update timeline

  1. investigating Oct 06, 2026, 10:10 AM UTC

    You may experience issues when using the ECS password reset and change portal. This can give an error when trying to reset a password. We are investigating this issue. We apologize for the inconvenience caused.