Officient incident

Exact Synergy - Word pop-up blocked in 64-bit (Global)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Synergy, which began 2d ago. The vendor's full update timeline is below.

Started
Sep 04, 2026, 01:13 PM UTC
Resolved
Ongoing
Duration
● 1d 17h
Detected by Pingoru
Sep 04, 2026, 01:13 PM UTC

Affected components

Exact Synergy

Update timeline

  1. investigating Sep 04, 2026, 01:13 PM UTC

    You may notice that the Exact Synergy add-in blocks Word pop-ups when working in 64-bit. We are investigating this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.