Obsidian Security Outage History

We are currently investigating an issue affecting a subset of threat detections in US region environments that may result in delayed alerting for impacted detections.

Monitoring has detected a recurrence of the issue impacting a subset of threat detections, and investigation has resumed. We are actively investigating and will provide further updates as our investigation progresses.

We are continuing to investigate the root cause of the issue affecting a subset of threat detections. Our team remains actively engaged, and we will provide additional updates as more information becomes available.

We are currently investigating an issue impacting a subset of threat detections and resulting in delayed alerting for impacted detections

We are currently investigating an issue that is resulting in users encountering a "Not Found" / HTTP-404 error when attempting to access Obsidian environments.

We are currently investigating an issue that is resulting in users encountering a "Not Found" / HTTP-404 error when attempting to access Obsidian environments.

We have identified an issue that may result in delayed event population within the activity module. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

The issue has been identified and a fix is being implemented.

We are currently investing an issue resulting in intermittent issues loading the Obsidian admin console and modules within.

We are continuing to investigate an issue currently impacting the US environment and resulting in intermittent or slow page loads when accessing the Obsidian UI. At this time, all other environments remain operational and unaffected. Our engineering team is actively working to isolate the underlying root cause and mitigate impact. We will provide a further update in 1 hour, or sooner, as more information becomes available. Thank you for your patience while we work to restore normal operation.

Our systems have detected an issue impacting threat that may result in "No Data" being displayed for a subset of settings. Our engineering team is currently working to address the underlying issue, and any updates will be posted on this incident notification.

We are continuing to investigate this issue.

Obsidian is aware of and tracking the widespread issues with Cloudflare which may be impacting access to the Administration UI. We will post additional updates as we learn of recovery and next steps.

We are currently investigating an issue with our Admin portal authentication service which might prevent users from successfully authenticating to the Obsidian platform. Impacted users will encounter an error indicating "No access granted" when attempting to authenticate. Our teams are currently investigating the issue and any updates will be posted on this incident notification.

We have identified the root cause of the issue resulting in users encountering a "No access granted" error when attempting to authenticate to the Obsidian platform, and are in the process of taking mitigation actions. Additional updates will be posted on this incident notification.

We are are currently investigating an issue resulting in threat alerts not being visible within the administrator UI threat module. Our teams are actively working to resolve the issue, and we'll provide updates on this incident as they become available.

Our monitoring has identified an issue within our US environment resulting in increased lag on streaming detections for a subset of customers. While no direct impact has been identified at this time, there is the possibility that alerts resulting from detections designated as streaming might be delayed as time progresses. We will post additional updates as we continue our investigation and mitigation efforts.

We are currently investigating an issue resulting in a "No Routes" error message being encountered when attempting to onboard connections leveraging oAuth authentication. Examples of such connections include Microsoft Graph and Slack. Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.

We are currently investigating an issue impacting the ability to successfully load the settings page for the Obsidian Browser Extension module that may result in an UI error or 50x error upon navigating to the page.

We have identified an issue that may result in delayed event population within the activity module and a delay in alerts being triggered. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

We have identified an issue that may cause longer load times for the activity module in the US region. Our teams are actively working to resolve the issue, and we'll provide updates on this incident as they become available.

We have identified an issue that may result in delayed event population within the activity module. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

We are currently experiencing issues with the login process for users with Multi-Factor Authentication (MFA) enabled iUsers may encounter failures when attempting to log in with their username and password due to invalid MFA. Please note that Single Sign-On (SSO) functionality is working as expected.