Obsidian Security incident

Intermittent Delays In Outbound Alert Notifications

Minor Resolved View vendor source →

Obsidian Security experienced a minor incident on June 23, 2025 affecting Action Policies, lasting 7d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 10:05 PM UTC
Resolved
Jul 01, 2025, 03:00 PM UTC
Duration
7d 16h
Detected by Pingoru
Jun 23, 2025, 10:05 PM UTC

Affected components

Action Policies

Update timeline

  1. identified Jun 23, 2025, 10:05 PM UTC

    Our monitoring identified an issue within our action policy framework that could have resulted in outbound notifications / actions to have not intermittently triggered on time for a subset of generated alerts starting June 17th 2025. We have put in measures to mitigate the impact and are monitoring closely. As a result of these measures, the missed notifications/actions are going to be retroactively generated, which may present itself as a delayed notification / action. Please reach out to our support team should you have additional questions

  2. identified Jul 01, 2025, 02:59 PM UTC

    This issue has been resolved. A permanent fix addressing the underlying issue was implemented, and on-going monitoring has shown no further outbound notification / action delays following deployment of the fix.

  3. resolved Jul 01, 2025, 03:00 PM UTC

    This incident has been resolved.