NZIX experienced a major incident on March 1, 2023 affecting AKL-IX, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
AKL-IX
Update timeline
- investigating Mar 01, 2023, 10:53 AM UTC
A core switch in DataVault is experiencing issues and has crashed, investigations are underway.
- identified Mar 01, 2023, 11:07 AM UTC
We have confirmed the datacentre is experiencing issues, technicians are now onsite assessing the situation.
- identified Mar 01, 2023, 02:19 PM UTC
Update: The facility has been working on restoration and is currently utilising temporary power, once switched back to mains and power is stable the site will be brought back online. Pending further site updates.
- resolved Mar 01, 2023, 02:52 PM UTC
This incident has been resolved.