Nylas incident

US - Scheduled Messages API - Experiencing 500 Errors when listing sched...

Major Resolved View vendor source →

Nylas experienced a major incident on July 3, 2026, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 01:29 PM UTC
Resolved
Jul 03, 2026, 02:17 PM UTC
Duration
47m
Detected by Pingoru
Jul 03, 2026, 01:29 PM UTC

Update timeline

  1. investigating Jul 03, 2026, 01:29 PM UTC

    We are investigating errors affecting retrieval of previously scheduled messages via our API in the US region. Creating and sending scheduled messages is not affected. We will provide updates as we have more information.

  2. investigating Jul 03, 2026, 01:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 03, 2026, 02:17 PM UTC

    This incident has been resolved. Retrieval of previously scheduled messages via our API in the US region is now working normally. We apologize for any disruption this may have caused. Please reach out to our support team if you continue to experience any issues.