nwilhelm Outage History

nwilhelm is up right now

nwilhelm had 10 outages in the last 2 years totaling 1080h 16m of downtime, averaging 0.4 incidents per month.

There were 10 nwilhelm outages since November 10, 2024 totaling 1080h 16m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.nwilhelm.io

Minor September 4, 2026

Error 1033

Detected by Pingoru
Sep 04, 2026, 02:13 AM UTC
Resolved
Sep 04, 2026, 12:23 PM UTC
Duration
10h 9m
Affected: Main Site
Timeline · 2 updates
  1. identified Sep 04, 2026, 02:13 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 04, 2026, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 16, 2026

Email Outage

Detected by Pingoru
Aug 16, 2026, 03:50 PM UTC
Resolved
Aug 16, 2026, 04:51 PM UTC
Duration
1h 1m
Affected: Emails
Timeline · 2 updates
  1. monitoring Aug 16, 2026, 03:50 PM UTC

    There's an incident with email provider. Updates will be posted once more information becomes available.

  2. resolved Aug 16, 2026, 04:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 18, 2026

Bad gateway Error

Detected by Pingoru
Jul 18, 2026, 11:46 PM UTC
Resolved
Jul 19, 2026, 11:10 AM UTC
Duration
11h 24m
Affected: Main Site
Timeline · 2 updates
  1. investigating Jul 18, 2026, 11:46 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 19, 2026, 11:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 16, 2026

Cloudflare Error 1033

Detected by Pingoru
May 16, 2026, 06:04 PM UTC
Resolved
May 16, 2026, 08:34 PM UTC
Duration
2h 30m
Affected: Main Site
Timeline · 4 updates
  1. investigating May 16, 2026, 06:04 PM UTC

    We are currently investigating this issue.

  2. identified May 16, 2026, 06:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 16, 2026, 06:51 PM UTC

    A bad power supply unit was the cause of the outage and things are recovered Will keep this open for an hour and then close it out if no issues raise

  4. resolved May 16, 2026, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 31, 2025

Email Issues

Detected by Pingoru
Dec 31, 2025, 04:52 AM UTC
Resolved
Dec 31, 2025, 11:22 AM UTC
Duration
6h 30m
Affected: Emails
Timeline · 2 updates
  1. identified Dec 31, 2025, 04:52 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 31, 2025, 11:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 27, 2025

Outbound Email Issues

Detected by Pingoru
Dec 27, 2025, 05:04 AM UTC
Resolved
Dec 27, 2025, 06:08 AM UTC
Duration
1h 4m
Affected: Support Site
Timeline · 2 updates
  1. monitoring Dec 27, 2025, 05:04 AM UTC

    We are monitoring an outage with Atlassian. We will update this once things are resolved for now you can check for responses by going to https://nwilhelm.io/support

  2. resolved Dec 27, 2025, 06:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2025

Support Site Issues

Detected by Pingoru
Dec 13, 2025, 04:24 AM UTC
Resolved
Dec 17, 2025, 04:05 AM UTC
Duration
3d 23h
Affected: Support Site
Timeline · 4 updates
  1. investigating Dec 13, 2025, 04:24 AM UTC

    I'm aware when going to https//support.center.nwilhelm.io it don't direct users to the support portal. I've already reached out to Atlassian for support. If you need support feel free to send an email to [email protected] and a ticket will be made.

  2. investigating Dec 13, 2025, 01:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 15, 2025, 03:44 AM UTC

    This is still on-going. Another thing that's being impacted is email processing for ticket creation. This will be fixed asap.

  4. resolved Dec 17, 2025, 04:05 AM UTC

    You can create tickets by going to https://nwilhelm.io/support

Read the full incident report →

Minor April 5, 2025

Genesis Network Performance Issues

Detected by Pingoru
Apr 05, 2025, 02:14 PM UTC
Resolved
May 15, 2025, 04:15 AM UTC
Duration
39d 14h
Timeline · 4 updates
  1. investigating Apr 05, 2025, 02:14 PM UTC

    We are currently investigating this issue.

  2. identified Apr 05, 2025, 08:08 PM UTC

    A datacenter technician is being sent out to replace the networking cable to fix the ongoing issue. There may be a few more outages until the issue has been fixed. An update will be sent as soon as more information is available.

  3. identified Apr 06, 2025, 03:37 PM UTC

    We have looked into this further and we can confirm that we are experiencing a DDoS attack. We are working to mitigate the attack and have also reached out to our provider to see if they can do further configs on their end.

  4. resolved May 15, 2025, 04:15 AM UTC

    This server has been discontinued.

Read the full incident report →

Minor March 2, 2025

VPS Panel Error 500

Detected by Pingoru
Mar 02, 2025, 09:40 PM UTC
Resolved
Mar 02, 2025, 10:16 PM UTC
Duration
35m
Timeline · 2 updates
  1. identified Mar 02, 2025, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 02, 2025, 10:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 10, 2024

Game Panel Connectivity Issues

Detected by Pingoru
Nov 10, 2024, 06:39 PM UTC
Resolved
Nov 10, 2024, 07:57 PM UTC
Duration
1h 17m
Timeline · 2 updates
  1. investigating Nov 10, 2024, 06:39 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 10, 2024, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →