nwilhelm incident

Genesis Network Performance Issues

Minor Resolved View vendor source →

nwilhelm experienced a minor incident on April 5, 2025, lasting 39d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2025, 02:14 PM UTC
Resolved
May 15, 2025, 04:15 AM UTC
Duration
39d 14h
Detected by Pingoru
Apr 05, 2025, 02:14 PM UTC

Update timeline

  1. investigating Apr 05, 2025, 02:14 PM UTC

    We are currently investigating this issue.

  2. identified Apr 05, 2025, 08:08 PM UTC

    A datacenter technician is being sent out to replace the networking cable to fix the ongoing issue. There may be a few more outages until the issue has been fixed. An update will be sent as soon as more information is available.

  3. identified Apr 06, 2025, 03:37 PM UTC

    We have looked into this further and we can confirm that we are experiencing a DDoS attack. We are working to mitigate the attack and have also reached out to our provider to see if they can do further configs on their end.

  4. resolved May 15, 2025, 04:15 AM UTC

    This server has been discontinued.