NWEA experienced a notice incident on February 18, 2025 affecting MAP Growth Reports User Interface, lasting 3d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 18, 2025, 06:03 PM UTC
We are aware of possible delays with data exports and engineering teams are currently investigating this issue. We will update this page again as more information becomes available. We apologize for any inconvenience this may cause.
- investigating Feb 18, 2025, 08:54 PM UTC
We are continuing to monitor possible delays with data exports. This page will be updated as more information becomes available.
- investigating Feb 19, 2025, 03:58 PM UTC
We are continuing to investigate and monitor possible delays with data exports. This page will be updated again no later than 2 PM ET.
- investigating Feb 19, 2025, 06:59 PM UTC
Engineers are working diligently to address possible delays with data exports. Thank you for your patience. Our next update will be posted by 5 PM ET.
- identified Feb 19, 2025, 09:59 PM UTC
Engineering teams have identified a potential fix to address data export delays, which is planned for release this evening. We will monitor the release and provide another update tomorrow by 12 PM ET.
- monitoring Feb 20, 2025, 03:49 PM UTC
A fix was deployed as planned and data export requests are processing in the order in which they were received. We will continue to monitor the processing of these requests throughout the day today. Another update will be posted by 5 PM ET.
- monitoring Feb 20, 2025, 10:03 PM UTC
Data export requests continue to process by the order in which they were received and we are actively monitoring progress. We will update this page either when processing is complete or by Friday at 5 PM ET, whichever comes first.
- resolved Feb 21, 2025, 10:05 PM UTC
Thank you for your patience as we've worked though delays in delivering data export requests. Processing is now complete.