NWEA Outage History

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NWEA had 14 outages in the last 2 years totaling 1927h 36m of downtime — averaging 0.6 incidents per month.

There were 14 NWEA outages since February 18, 2025 totaling 1927h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.nwea.org

Minor May 15, 2026

Delays Impacting District, School, Class Profiles and Family Report

Detected by Pingoru
May 15, 2026, 03:29 PM UTC
Resolved
May 15, 2026, 09:12 PM UTC
Duration
5h 42m
Affected: MAP Growth Reports User Interface
Timeline · 2 updates
  1. identified May 15, 2026, 03:29 PM UTC

    We have identified delays impacting the District, School, and Class Profiles, as well as the Family Report. Our team is actively working on a resolution. While these reports are not currently reflecting the most recent test events, legacy reports remain available and are functioning normally.

  2. resolved May 15, 2026, 09:12 PM UTC

    Test events from May 14 are now populating in the impacted reports. This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Text to speech functionality

Detected by Pingoru
May 12, 2026, 02:11 PM UTC
Resolved
May 12, 2026, 03:55 PM UTC
Duration
1h 43m
Affected: MAP Growth Student Testing
Timeline · 3 updates
  1. investigating May 12, 2026, 02:11 PM UTC

    We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.

  2. investigating May 12, 2026, 02:54 PM UTC

    If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.

  3. resolved May 12, 2026, 03:55 PM UTC

    This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support

Read the full incident report →

Minor December 10, 2025

Data displayed on MAP Growth Profile reports

Detected by Pingoru
Dec 10, 2025, 03:15 PM UTC
Resolved
Dec 10, 2025, 10:54 PM UTC
Duration
7h 39m
Affected: MAP Growth Reports User Interface
Timeline · 3 updates
  1. investigating Dec 10, 2025, 03:15 PM UTC

    We are currently investigating an issue where some MAP Growth reports are experiencing a delay in getting the most current data. Those impacted are Class Profile, School Profile, District Profile, and Batch Print for Family Report.

  2. identified Dec 10, 2025, 04:14 PM UTC

    We've addressed the cause of this incident. Current data will be displayed on the impacted reports no later than tomorrow morning. Thank you for your patience.

  3. resolved Dec 10, 2025, 10:54 PM UTC

    Impacted reports are displaying the most current data. This incident is resolved.

Read the full incident report →

Minor December 5, 2025

MAP Growth Profile Reports

Detected by Pingoru
Dec 05, 2025, 03:43 PM UTC
Resolved
Dec 08, 2025, 03:55 PM UTC
Duration
3d
Affected: MAP Growth Reports User Interface
Timeline · 4 updates
  1. investigating Dec 05, 2025, 03:43 PM UTC

    MAP Growth Profile reports are experiencing a delay in getting the most current data. Engineers are investigating the cause and working to resolve the issue as quickly as possible. We will provide an update as more information is available.

  2. identified Dec 05, 2025, 04:11 PM UTC

    We have identified the cause and a fix is underway.

  3. identified Dec 05, 2025, 04:47 PM UTC

    A fix has been successfully implemented, however it could take until tomorrow morning for the most current data to display on some MAP Growth reports. The reports impacted are District Profile Report, School Profile Report, Class Profile Report, and Batch Print for Family. No other reports are impacted by this incident and data should be accurate and up to date.

  4. resolved Dec 08, 2025, 03:55 PM UTC

    The fix worked as expected. This incident is resolved.

Read the full incident report →

Notice November 18, 2025

Some NWEA applications impacted by Cloudflare outage

Detected by Pingoru
Nov 18, 2025, 02:44 PM UTC
Resolved
Nov 18, 2025, 05:18 PM UTC
Duration
2h 33m
Affected: MAP Growth Student TestingMAP Reading Fluency Student TestingMAP Growth Admin User Interface (MARC)MAP Reading Fluency Educator DashboardMAP Growth Reports User Interface
Timeline · 3 updates
  1. investigating Nov 18, 2025, 02:44 PM UTC

    Some NWEA applications are being impacted by the Cloudflare outage this morning. We're monitoring the situation closely and will post more information as soon as possible. You can follow this incident for ongoing updates.

  2. monitoring Nov 18, 2025, 03:02 PM UTC

    Cloudflare has indicated that the incident is resolved and we're seeing NWEA applications are available. We will continue to monitor.

  3. resolved Nov 18, 2025, 05:18 PM UTC

    NWEA applications have remained stable and available during the monitoring period and Cloudflare has indicated that they are seeing errors and latency rates return to normal levels. This incident is now resolved.

Read the full incident report →

Notice September 9, 2025

MAP Growth Testing

Detected by Pingoru
Sep 09, 2025, 02:51 PM UTC
Resolved
Sep 16, 2025, 03:12 PM UTC
Duration
7d
Affected: MAP Growth Student Testing
Timeline · 7 updates
  1. monitoring Sep 09, 2025, 02:51 PM UTC

    Please be advised we have received reports that some users may have experienced error messages when accessing MAP Growth this morning between 6:30AM PT and 6:45AM PT. Operations have stabilized and we continue to investigate the cause. Thank you for your patience.

  2. monitoring Sep 10, 2025, 05:08 PM UTC

    MAP Growth experienced a brief interruption yesterday (9/9/25) between 6:30AM – 6:45AM PT and again today (9/10/25) between 7:00AM – 7:20AM PT. During this time, some students may have seen a message indicating an assessment item was taking too long and some proctors may have experienced slow loading times. Performance is stable and our teams are closely monitoring while working to address the underlying cause. Thank you for your patience.

  3. monitoring Sep 11, 2025, 03:01 AM UTC

    MAP Growth performance has remained stable today, and we have not observed any additional testing or proctor errors. As a precaution, we will continue monitoring performance closely and working to address the underlying cause. Thank you for your continued patience.

  4. monitoring Sep 11, 2025, 07:49 PM UTC

    No interruptions have been detected for MAP Growth today and performance has remained normal since yesterday morning. As a precaution, we will continue monitoring performance closely today and tomorrow. Thank you for your continued patience.

  5. monitoring Sep 12, 2025, 08:28 PM UTC

    We deployed an improvement overnight and have continued to see stable performance for MAP Growth today. No interruptions have been detected since Wednesday morning. As a precaution, we will continue monitoring closely over the weekend.

  6. monitoring Sep 15, 2025, 09:47 PM UTC

    MAP Growth has continued to operate normally and without disruptions since Wednesday, September 10, 2025. As a precaution, our teams will continue monitoring closely today and tomorrow.

  7. resolved Sep 16, 2025, 03:12 PM UTC

    MAP Growth has continued operating normally after a period of monitoring and we are confident this issue has been resolved.

Read the full incident report →

Notice May 19, 2025

NWEA Login (Possible Service Disruption)

Detected by Pingoru
May 19, 2025, 01:36 PM UTC
Resolved
May 20, 2025, 05:28 PM UTC
Duration
1d 3h
Affected: Start Page
Timeline · 5 updates
  1. investigating May 19, 2025, 01:36 PM UTC

    We are investigating a possible issue impacting NWEA login for Teachers and Administrators. Additional updates will be posted here as soon as more information is available. Thank you for your patience.

  2. monitoring May 19, 2025, 02:18 PM UTC

    NWEA login experienced a brief degradation this morning for Teachers and Administrators between 9:05PM ET and 9:35AM ET. Service recovered at that time and all users can access the NWEA Start page. Our team is monitoring performance as a precaution.

  3. monitoring May 19, 2025, 05:48 PM UTC

    Operations continue performing normally and as a precaution we will continue monitoring until further notice.

  4. monitoring May 19, 2025, 09:57 PM UTC

    Operations continue performing normally and as a precaution we will continue monitoring until further notice.

  5. resolved May 20, 2025, 05:28 PM UTC

    After monitoring performance yesterday and this morning without any issues, this incident is resolved. Thank you for our patience during this event.

Read the full incident report →

Notice May 14, 2025

NWEA MAP Growth

Detected by Pingoru
May 14, 2025, 05:16 PM UTC
Resolved
May 14, 2025, 09:15 PM UTC
Duration
3h 58m
Affected: MAP Growth Student TestingMAP Growth Admin User Interface (MARC)
Timeline · 4 updates
  1. investigating May 14, 2025, 05:12 PM UTC

    We are investigating a possible issue impacting MAP Growth assessment and additional updates will be posted here as soon as more information is available. Thank you for your patience.

  2. monitoring May 14, 2025, 05:16 PM UTC

    Our teams are monitoring performance on MAP Growth.

  3. monitoring May 14, 2025, 06:15 PM UTC

    Some users experienced Map Growth access issues between 12:15PM ET and 12:45Pm ET today. Service on MAP Growth returned to normal at 12:45PM ET and our teams continue to monitor performance as a precaution.

  4. resolved May 14, 2025, 09:15 PM UTC

    MAP Growth has operated normally since 12:45PM ET. After a period of monitoring as a precaution, this incident is now resolved. Our investigation indicates this issue is likely related to a broader internet instability event that impacted multiple regions in the US.

Read the full incident report →

Major May 6, 2025

NWEA Start Page

Detected by Pingoru
May 06, 2025, 02:17 PM UTC
Resolved
May 06, 2025, 03:15 PM UTC
Duration
58m
Affected: MAP Growth Student TestingMAP Growth Admin User Interface (MARC)MAP Growth Reports User InterfaceInstructional ConnectionsNWEA.org
Timeline · 2 updates
  1. investigating May 06, 2025, 02:17 PM UTC

    We are aware of an issue that occurred this morning which impacted MAP Growth testing and are actively investigating.

  2. resolved May 06, 2025, 03:15 PM UTC

    Our teams have observed recovery and all users can access and test.

Read the full incident report →

Notice April 24, 2025

MAP Growth Start Page for Administrators

Detected by Pingoru
Apr 24, 2025, 01:50 PM UTC
Resolved
Apr 25, 2025, 02:44 PM UTC
Duration
1d
Affected: MAP Growth Admin User Interface (MARC)
Timeline · 4 updates
  1. monitoring Apr 24, 2025, 01:50 PM UTC

    Please be advised that the MAP Growth Start page experienced a brief service interruption this morning between 8:38AM ET and 9:22AM ET. Our teams were able to resolve this issue and operations are normal. Our teams will continue monitoring performance today as a precaution. We apologize for any inconvenience this issue may cause.

  2. monitoring Apr 24, 2025, 05:16 PM UTC

    Performance in MAP Growth continues to operate normally with no impact for educators or students. As a precaution this incident will remain in the state of monitoring.

  3. monitoring Apr 24, 2025, 09:15 PM UTC

    Performance in MAP Growth continues to operate normally with no impact for educators or students. As a precaution this incident will remain in the state of monitoring overnight and an update will be provided tomorrow.

  4. resolved Apr 25, 2025, 02:44 PM UTC

    The MAP Growth Start page for Administrators has operated normally since Thursday, April 24, 2025, at 9:22AM ET. After monitoring yesterday and this morning, we are confident this issue has been resolved.

Read the full incident report →

Notice April 2, 2025

Map Reading Fluency Student Login

Detected by Pingoru
Apr 02, 2025, 02:12 PM UTC
Resolved
Apr 02, 2025, 04:13 PM UTC
Duration
2h
Affected: MAP Reading Fluency Student Testing
Timeline · 3 updates
  1. investigating Apr 02, 2025, 02:12 PM UTC

    Please be advised that our teams are investigating a possible disruption for some students attempting to log into MAP Reading Fluency. Additional updates will be provided here as soon as possible.

  2. monitoring Apr 02, 2025, 02:52 PM UTC

    Our teams have identified the issue and applied a solution. Students are able to successfully log in again. As a precaution we will continue monitoring performance until 12:00PM ET.

  3. resolved Apr 02, 2025, 04:13 PM UTC

    Our teams have monitored student login performance and there have been no further errors, and we are confident this incident has been resolved. Thank you for your patience as we worked to restore login service for students.

Read the full incident report →

Notice February 18, 2025

MAP Growth Data Exports

Detected by Pingoru
Feb 18, 2025, 06:03 PM UTC
Resolved
Feb 21, 2025, 10:05 PM UTC
Duration
3d 4h
Affected: MAP Growth Reports User Interface
Timeline · 8 updates
  1. investigating Feb 18, 2025, 06:03 PM UTC

    We are aware of possible delays with data exports and engineering teams are currently investigating this issue. We will update this page again as more information becomes available. We apologize for any inconvenience this may cause.

  2. investigating Feb 18, 2025, 08:54 PM UTC

    We are continuing to monitor possible delays with data exports. This page will be updated as more information becomes available.

  3. investigating Feb 19, 2025, 03:58 PM UTC

    We are continuing to investigate and monitor possible delays with data exports. This page will be updated again no later than 2 PM ET.

  4. investigating Feb 19, 2025, 06:59 PM UTC

    Engineers are working diligently to address possible delays with data exports. Thank you for your patience. Our next update will be posted by 5 PM ET.

  5. identified Feb 19, 2025, 09:59 PM UTC

    Engineering teams have identified a potential fix to address data export delays, which is planned for release this evening. We will monitor the release and provide another update tomorrow by 12 PM ET.

  6. monitoring Feb 20, 2025, 03:49 PM UTC

    A fix was deployed as planned and data export requests are processing in the order in which they were received. We will continue to monitor the processing of these requests throughout the day today. Another update will be posted by 5 PM ET.

  7. monitoring Feb 20, 2025, 10:03 PM UTC

    Data export requests continue to process by the order in which they were received and we are actively monitoring progress. We will update this page either when processing is complete or by Friday at 5 PM ET, whichever comes first.

  8. resolved Feb 21, 2025, 10:05 PM UTC

    Thank you for your patience as we've worked though delays in delivering data export requests. Processing is now complete.

Read the full incident report →