NWEA incident

Text to speech functionality

Minor Resolved View vendor source →

NWEA experienced a minor incident on May 12, 2026 affecting MAP Growth Student Testing, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 02:11 PM UTC
Resolved
May 12, 2026, 03:55 PM UTC
Duration
1h 43m
Detected by Pingoru
May 12, 2026, 02:11 PM UTC

Affected components

MAP Growth Student Testing

Update timeline

  1. investigating May 12, 2026, 02:11 PM UTC

    We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.

  2. investigating May 12, 2026, 02:54 PM UTC

    If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.

  3. resolved May 12, 2026, 03:55 PM UTC

    This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support