Nutshell experienced a notice incident on June 12, 2025 affecting Nutshell application, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Nutshell application
Update timeline
- identified Jun 12, 2025, 07:06 PM UTC
We are experiencing a problem with our public website at www.nutshell.com. We have replaced it with a placeholder so you can continue to log in. Nutshell itself is operational, as is our knowledge base. We have identified the issue with our upstream CMS provider and Cloudflare and we are monitoring for updates. This issue is also affecting our Enterprise SSO capability.
- resolved Jun 12, 2025, 08:50 PM UTC
Our upstream provider, Cloudflare has resolved their issue and the Nutshell public website is back online.