Nutshell experienced a major incident on May 31, 2018 affecting Nutshell application, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2018, 10:02 PM UTC
We are currently experiencing an issue with our backend infrastructure, and are investigating a fix.
- investigating May 31, 2018, 10:03 PM UTC
We are continuing to investigate this issue.
- monitoring May 31, 2018, 10:09 PM UTC
We believe the Nutshell application is operating at normal capacity, and are continuing to monitor.
- monitoring May 31, 2018, 10:25 PM UTC
There are still areas of the Nutshell application that may be affected.
- monitoring May 31, 2018, 10:49 PM UTC
One of our infrastructure partners has confirmed an issue with their system, which has lead to the Nutshell application being temporarily affected. Nutshell is still accessible, however there may be parts of the application that do not function as expected. We will continue to monitor and investigate a broader fix.
- resolved May 31, 2018, 11:06 PM UTC
The Nutshell application is once again fully functional.