Nutshell incident

Delayed exports from Nutshell

Minor Resolved View vendor source →

Nutshell experienced a minor incident on July 16, 2018 affecting Nutshell application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2018, 07:42 PM UTC
Resolved
Jul 16, 2018, 08:43 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 16, 2018, 07:42 PM UTC

Affected components

Nutshell application

Update timeline

  1. investigating Jul 16, 2018, 07:42 PM UTC

    Data exports from Nutshell are currently experiencing some slowdowns. We will keep this page updated as we identify and resolve this issue.

  2. identified Jul 16, 2018, 07:58 PM UTC

    We have added resources to help work through the slow exports, and are monitoring the effectiveness of this solution.

  3. resolved Jul 16, 2018, 08:43 PM UTC

    Nutshell exports are back to normal.