Nutshell experienced a minor incident on July 19, 2022 affecting Nutshell application, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Nutshell application
Update timeline
- investigating Jul 19, 2022, 02:54 PM UTC
Some customers are experiencing slow load times and frequent errors in Nutshell, our team is actively investigating.
- investigating Jul 19, 2022, 03:10 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 19, 2022, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2022, 05:39 PM UTC
Our team has addressed the issues that caused error pages and slowness loading pages throughout Nutshell this morning.