Nutshell experienced a major incident on January 23, 2020 affecting Nutshell application, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Nutshell application
Update timeline
- identified Jan 23, 2020, 11:21 PM UTC
We've identified an issue with one of our database servers, which is causing Nutshell to be unavailable for some customers. We expect a resolution over the next 20 minutes.
- resolved Jan 23, 2020, 11:32 PM UTC
We've restored full Nutshell functionality. We're sorry for the trouble, and are working to keep Nutshell reliable and snappy!