Nutshell experienced a notice incident on May 14, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 14, 2021, 01:59 PM UTC
While modifying security settings of a Nutshell API, we inadvertently denied access to users of the web application. This affected the loading of lead (and potentially other) pages in Nutshell. The issue was quickly identified and fixed. No data was lost. We're sorry for the trouble, and we are reviewing our release processes to prevent this type of problem in the future. Thanks for using Nutshell!