Nutshell experienced a major incident on March 27, 2025 affecting Nutshell application, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Nutshell application
Update timeline
- investigating Mar 27, 2025, 04:25 PM UTC
Customers are experiencing slow load times and frequent errors in Nutshell, our team is actively investigating.
- identified Mar 27, 2025, 04:33 PM UTC
Nutshell is unavailable to many customers - our team has identified the issue and is implementing a fix. We expect a resolution in the next 15 minutes.
- monitoring Mar 27, 2025, 04:54 PM UTC
A fix has been released, and normal Nutshell operation has been restored to all customers.
- resolved Mar 27, 2025, 05:13 PM UTC
This incident has been resolved.