Nuix incident

degraded performance in RPF processing

Minor Resolved View vendor source →

Nuix experienced a minor incident on May 19, 2023 affecting Discover Portal - US, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 11:58 AM UTC
Resolved
May 19, 2023, 01:09 PM UTC
Duration
1h 11m
Detected by Pingoru
May 19, 2023, 11:58 AM UTC

Affected components

Discover Portal - US

Update timeline

  1. investigating May 19, 2023, 11:58 AM UTC

    We are investigating reports of degraded performance which is impacting processing in Discover NVA. Our engineers are working to identify and fix the issue, we apologise for any inconvenience caused.

  2. resolved May 19, 2023, 01:09 PM UTC

    RPF processing is fully available.