Nuix experienced a minor incident on May 25, 2023 affecting Discover Portal - DE, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Discover Portal - DE
Update timeline
- investigating May 25, 2023, 02:59 PM UTC
We are currently investigating a CPU issue with our file servers and this is impacting processing in our RPF farm. Our engineers are aware of the issue and working to solve this.
- resolved May 25, 2023, 03:45 PM UTC
We have failed over our services to a secondary node, processing is continuing as normal.