Nuix experienced a critical incident on February 7, 2024 affecting Discover Portal - CA, lasting 18h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Discover Portal - CA
Update timeline
- identified Feb 07, 2024, 01:38 AM UTC
A storage issue had been identified, the technical team is working to restore services asap.
- identified Feb 07, 2024, 03:01 PM UTC
Our cloud operations team is actively working on a solution. We apologize for any inconvenience this may have caused.
- resolved Feb 07, 2024, 08:33 PM UTC
Our cloud operations team has fixed the issue with our storage backend. Services in CA are fully operational.