Nuix experienced a minor incident on February 16, 2024 affecting Discover Portal - UK and Discover Portal - DE, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Discover Portal - UKDiscover Portal - DE
Update timeline
- investigating Feb 16, 2024, 01:52 PM UTC
We are currently investigating reports of users not being able to login in our Frankfurt and London Discover SaaS regions.
- monitoring Feb 16, 2024, 03:08 PM UTC
Our engineers have reverted our login service to a prior version and we are monitoring the issue
- resolved Feb 16, 2024, 05:16 PM UTC
Login operations have been restored.