Nuix experienced a major incident on February 21, 2024 affecting Discover Portal - CA, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Discover Portal - CA
Update timeline
- investigating Feb 21, 2024, 11:06 AM UTC
We are currently investigating an issue with our Aspera shares service in the ca-central-1 region. Upload and download are available through the Discover UI only, not through Aspera shares
- monitoring Feb 21, 2024, 11:33 AM UTC
A fix has been implemented on aspera and shares are now available.
- resolved Feb 21, 2024, 02:17 PM UTC
We have monitored Aspera in the ca-central-1 region, the service is operational.