Nuix incident

Discover AU - Export Jobs Failure

Major Resolved View vendor source →

Nuix experienced a major incident on May 8, 2024 affecting Discover Portal - AU, lasting 9h 7m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 12:55 AM UTC
Resolved
May 08, 2024, 10:02 AM UTC
Duration
9h 7m
Detected by Pingoru
May 08, 2024, 12:55 AM UTC

Affected components

Discover Portal - AU

Update timeline

  1. investigating May 08, 2024, 12:55 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2024, 03:54 AM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2024, 06:25 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2024, 06:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 08, 2024, 10:02 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 08, 2024, 10:02 AM UTC

    This incident has been resolved.