Nuix experienced a critical incident on July 4, 2024 affecting Discover Portal - DE, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Discover Portal - DE
Update timeline
- investigating Jul 04, 2024, 01:52 PM UTC
We are investigating an issue with the our customers shares being unavailable.
- identified Jul 04, 2024, 02:30 PM UTC
We have found the issue and services are being restored. Access to shares should be available shortly
- resolved Jul 04, 2024, 03:53 PM UTC
A fix has been implemented and shares are now available.