Nuix incident

Discover APAC - Intermittent Login Problem (White screen)

Minor Resolved View vendor source →

Nuix experienced a minor incident on May 20, 2025 affecting Discover Portal - AU, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 06:03 AM UTC
Resolved
May 20, 2025, 07:04 AM UTC
Duration
1h 1m
Detected by Pingoru
May 20, 2025, 06:03 AM UTC

Affected components

Discover Portal - AU

Update timeline

  1. investigating May 20, 2025, 06:03 AM UTC

    We are currently investigating this issue.

  2. monitoring May 20, 2025, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2025, 07:04 AM UTC

    please clear browser cache if you still seeing a white-screen at login.