nShift incident

Asendia Sync (988) timeouts

Major Resolved View vendor source →

nShift experienced a major incident on June 10, 2026 affecting Asendia, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 08:32 AM UTC
Resolved
Jun 10, 2026, 11:25 AM UTC
Duration
2h 52m
Detected by Pingoru
Jun 10, 2026, 08:32 AM UTC

Affected components

Asendia

Update timeline

  1. investigating Jun 10, 2026, 08:32 AM UTC

    Carrier Asendia Sync (988) is currently experiencing issues, shipment booking requests towards their endpoint are timing out. The carrier's technical support has been contacted.

  2. identified Jun 10, 2026, 08:48 AM UTC

    Asendia have acknowledged the issue and are working on a fix. We are actively monitoring the situation.

  3. monitoring Jun 10, 2026, 10:41 AM UTC

    Asendia have confirmed that the service is up and running. We will continue to monitor before closing the incident.

  4. resolved Jun 10, 2026, 11:25 AM UTC

    We are closing this incident as there have been no more errors.