nShift experienced a major incident on September 24, 2026 affecting DHL Parcel Germany, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
DHL Parcel Germany
Update timeline
- identified Sep 24, 2026, 08:12 PM UTC
We have identified a issue with calls towards DHL Parcel DE. This is after a change done on the carrier end today. We are working now on a fix and should have it resolved shortly.
- resolved Sep 24, 2026, 09:18 PM UTC
A fix has now been deployed and confirmed working. All DHL booking go through with no errors. Will continue to monitor through the night.