Noteable Outage History
Noteable is up right nowPingoru has recorded 23 incidents for Noteable: 4 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 3 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 589 (0%) |
Incidents, newest first
Minor April 23, 2026 Noteable access issues due to wider University network incident 3h 16m Website Access, Notebook Launch Page, Notebook Cluster
Started Apr 23, 2026, 12:04 PM UTC· resolved Apr 23, 2026, 03:20 PM UTC
- monitoring Apr 23, 2026, 12:04 PM UTC
We are aware of an issue affecting access to Noteable for some users. This is related to a wider University of Edinburgh network routing incident impacting multiple central services. The incident began at approximately 11:15 BST on Thursday 23 April. Access may be intermittent while this incident is ongoing. University IT is currently investigating this as a Major Incident and working with external partners to restore services fully. The Major Incident team have seen some services restore as of 12:07. We will provide further updates on Statuspage as soon as more information is available.
- resolved Apr 23, 2026, 03:20 PM UTC
Update: Access was restored at 12:07 BST and the wider University major incident was closed at 16:00; Noteable is operating normally again, though the underlying University alert remains open overnight pending root cause confirmation from Jisc.
Minor February 21, 2026 Intermittent access issues 21/02 - 22/02 –
Started Feb 21, 2026, 07:00 PM UTC· resolved Feb 21, 2026, 07:00 PM UTC
- resolved Feb 26, 2026, 06:09 PM UTC
During the evening 21/02, a backend process stopped after running out of memory. The process was restarted on Sunday 22 February at approximately 19:00, and service access returned to normal. Some users may have experienced timeouts or difficulty accessing the service during this window. We apologise for any inconvenience. To prevent future incidence, University IT infrastructure have increased memory for the appropriate server.
- postmortem Feb 26, 2026, 06:11 PM UTC
ITI confirmed increased memory allocation to impacted server. This should prevent any future incidence.
Notice November 26, 2025 Noteable capacity low 2h 3m Notebook Cluster
Started Nov 26, 2025, 02:41 PM UTC· resolved Nov 26, 2025, 04:44 PM UTC
- investigating Nov 26, 2025, 02:41 PM UTC
The resolution of the previous incident has left Noteable running on a much smaller cluster while updates take place. Memory is currently very limited and users may see degraded performance.
- investigating Nov 26, 2025, 03:08 PM UTC
Noteable has been disabled temporarily to allow service to be restored.
- investigating Nov 26, 2025, 03:08 PM UTC
Noteable has been disabled temporarily to allow service to be restored.
- monitoring Nov 26, 2025, 03:25 PM UTC
Noteable has been re-activated, though the service should still be considered at risk.
- resolved Nov 26, 2025, 04:44 PM UTC
Noteable is now fully restored
Notice November 26, 2025 Notable failing to create new notebooks 2h 33m Notebook Launch Page, Notebook Cluster
Started Nov 26, 2025, 12:03 PM UTC· resolved Nov 26, 2025, 02:37 PM UTC
- investigating Nov 26, 2025, 12:03 PM UTC
Noteable users are currently unable to start new notebooks. This appears to be due to an issue in the underlying cluster. University IT are investigating.
- resolved Nov 26, 2025, 02:37 PM UTC
This issue was caused by a certificate update in the cluster. It has now been resolved by university IT and normal service is resumed.
Major March 28, 2025 Service incident - 29th March –
Started Mar 28, 2025, 08:00 AM UTC· resolved Mar 28, 2025, 08:00 AM UTC
- resolved Mar 31, 2025, 09:42 AM UTC
Noteable was unavailable between 0800 to 1100 on 29/03/2025 due to a wider network incident. Apologies for any inconvenience.
Critical January 30, 2025 Notebook Startup Failing due to Network incident 1h 1m Notebook Cluster
Started Jan 30, 2025, 03:46 PM UTC· resolved Jan 30, 2025, 04:47 PM UTC
- investigating Jan 30, 2025, 03:46 PM UTC
Due to a network error, new notebooks are currently unable to start. The relevant teams are investigating and hope to resolve this as soon as possible. Apologies for the inconvenience.
- resolved Jan 30, 2025, 04:47 PM UTC
The Network team have resolved the issue and notebooks are available as usual.