Noteable Outage History

Noteable is up right now

Pingoru has recorded 23 incidents for Noteable: 4 in the last 12 months and 0 in the last 90 days.

Source: noteable.statuspage.io

23incidents recorded
4last 12 months
0last 90 days
118 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Noteable in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202613 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 591 (0%)

Incidents, newest first

Minor April 23, 2026 Noteable access issues due to wider University network incident 3h 16m Website Access, Notebook Launch Page, Notebook Cluster

Started Apr 23, 2026, 12:04 PM UTC· resolved Apr 23, 2026, 03:20 PM UTC

  1. monitoring Apr 23, 2026, 12:04 PM UTC

    We are aware of an issue affecting access to Noteable for some users. This is related to a wider University of Edinburgh network routing incident impacting multiple central services. The incident began at approximately 11:15 BST on Thursday 23 April. Access may be intermittent while this incident is ongoing. University IT is currently investigating this as a Major Incident and working with external partners to restore services fully. The Major Incident team have seen some services restore as of 12:07. We will provide further updates on Statuspage as soon as more information is available.

  2. resolved Apr 23, 2026, 03:20 PM UTC

    Update: Access was restored at 12:07 BST and the wider University major incident was closed at 16:00; Noteable is operating normally again, though the underlying University alert remains open overnight pending root cause confirmation from Jisc.

Read the full incident report →

Minor February 21, 2026 Intermittent access issues 21/02 - 22/02 –

Started Feb 21, 2026, 07:00 PM UTC· resolved Feb 21, 2026, 07:00 PM UTC

  1. resolved Feb 26, 2026, 06:09 PM UTC

    During the evening 21/02, a backend process stopped after running out of memory. The process was restarted on Sunday 22 February at approximately 19:00, and service access returned to normal. Some users may have experienced timeouts or difficulty accessing the service during this window. We apologise for any inconvenience. To prevent future incidence, University IT infrastructure have increased memory for the appropriate server.

  2. postmortem Feb 26, 2026, 06:11 PM UTC

    ITI confirmed increased memory allocation to impacted server. This should prevent any future incidence.

Read the full incident report →

Notice November 26, 2025 Noteable capacity low 2h 3m Notebook Cluster

Started Nov 26, 2025, 02:41 PM UTC· resolved Nov 26, 2025, 04:44 PM UTC

  1. investigating Nov 26, 2025, 02:41 PM UTC

    The resolution of the previous incident has left Noteable running on a much smaller cluster while updates take place. Memory is currently very limited and users may see degraded performance.

  2. investigating Nov 26, 2025, 03:08 PM UTC

    Noteable has been disabled temporarily to allow service to be restored.

  3. investigating Nov 26, 2025, 03:08 PM UTC

    Noteable has been disabled temporarily to allow service to be restored.

  4. monitoring Nov 26, 2025, 03:25 PM UTC

    Noteable has been re-activated, though the service should still be considered at risk.

  5. resolved Nov 26, 2025, 04:44 PM UTC

    Noteable is now fully restored

Read the full incident report →

Notice November 26, 2025 Notable failing to create new notebooks 2h 33m Notebook Launch Page, Notebook Cluster

Started Nov 26, 2025, 12:03 PM UTC· resolved Nov 26, 2025, 02:37 PM UTC

  1. investigating Nov 26, 2025, 12:03 PM UTC

    Noteable users are currently unable to start new notebooks. This appears to be due to an issue in the underlying cluster. University IT are investigating.

  2. resolved Nov 26, 2025, 02:37 PM UTC

    This issue was caused by a certificate update in the cluster. It has now been resolved by university IT and normal service is resumed.

Read the full incident report →

Major March 28, 2025 Service incident - 29th March –

Started Mar 28, 2025, 08:00 AM UTC· resolved Mar 28, 2025, 08:00 AM UTC

  1. resolved Mar 31, 2025, 09:42 AM UTC

    Noteable was unavailable between 0800 to 1100 on 29/03/2025 due to a wider network incident. Apologies for any inconvenience.

Read the full incident report →

Critical January 30, 2025 Notebook Startup Failing due to Network incident 1h 1m Notebook Cluster

Started Jan 30, 2025, 03:46 PM UTC· resolved Jan 30, 2025, 04:47 PM UTC

  1. investigating Jan 30, 2025, 03:46 PM UTC

    Due to a network error, new notebooks are currently unable to start. The relevant teams are investigating and hope to resolve this as soon as possible. Apologies for the inconvenience.

  2. resolved Jan 30, 2025, 04:47 PM UTC

    The Network team have resolved the issue and notebooks are available as usual.

Read the full incident report →