Notabene Outage History

Notabene is up right now

Notabene had 23 outages in the last 2 years totaling 164h 22m of downtime — averaging 0.9 incidents per month.

There were 23 Notabene outages since November 7, 2024 totaling 164h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.notabene.id

Major January 30, 2026

API Increased Error Rate

Detected by Pingoru
Jan 30, 2026, 05:55 AM UTC
Resolved
Jan 30, 2026, 06:17 AM UTC
Duration
22m
Timeline · 1 update
  1. resolved Jan 30, 2026, 06:17 AM UTC

    API has recovered. A short spike in 500 errors for approximately 1% of API calls between 05:35 and 05:45 UTC due to the downstream provider issues. We will continue to monitor.

Read the full incident report →

Major December 5, 2025

Cloudflare downtime

Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:24 AM UTC
Duration
18m
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:24 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major November 18, 2025

Downstream Provider Availability

Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 04:42 PM UTC
Duration
4h 53m
Timeline · 1 update
  1. resolved Nov 18, 2025, 04:42 PM UTC

    We're continuing to monitor, but as of 14:32 UTC all systems are up and running.

Read the full incident report →

Major October 26, 2025

Domain service downtime

Detected by Pingoru
Oct 26, 2025, 12:00 AM UTC
Resolved
Oct 27, 2025, 03:44 PM UTC
Duration
1d 15h
Timeline · 1 update
  1. resolved Oct 27, 2025, 03:44 PM UTC

    We've now resolved the incident. Thanks for your patience. The recovery started at 05:22:00 UTC

Read the full incident report →

Major October 6, 2025

PII Safe Downtime

Detected by Pingoru
Oct 06, 2025, 03:08 AM UTC
Resolved
Oct 06, 2025, 03:16 AM UTC
Duration
7m
Timeline · 1 update
  1. resolved Oct 06, 2025, 03:16 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major August 26, 2025

Webhook Notification Delay

Detected by Pingoru
Aug 26, 2025, 02:40 PM UTC
Resolved
Aug 26, 2025, 08:40 PM UTC
Duration
6h
Timeline · 1 update
  1. resolved Aug 27, 2025, 05:11 PM UTC

    There was delay in sending webhook notifications. All messages were securely stored, with no data loss, and full functionality has been restored.

Read the full incident report →

Major August 22, 2025

Partial API unavailability

Detected by Pingoru
Aug 22, 2025, 02:06 PM UTC
Resolved
Aug 22, 2025, 02:20 PM UTC
Duration
14m
Timeline · 1 update
  1. resolved Aug 26, 2025, 02:19 PM UTC

    Due to over-aggressive DDoS mitigations, some customers may have been inadvertently blocked from accessing the Notabene API. These mitigations have been adjusted to better target attackers during the DDoS attack.

Read the full incident report →

Major August 22, 2025

Compliance Dashboard Unavailable

Detected by Pingoru
Aug 22, 2025, 01:14 PM UTC
Resolved
Aug 22, 2025, 01:23 PM UTC
Duration
8m
Timeline · 1 update
  1. resolved Aug 22, 2025, 01:23 PM UTC

    We've resolved an issue which was related to a stricter security group setup during yesterday's DDoS attempts. We apologize for the inconvenience.

Read the full incident report →

Major July 21, 2025

API is partially down

Detected by Pingoru
Jul 21, 2025, 07:58 PM UTC
Resolved
Jul 22, 2025, 11:18 AM UTC
Duration
15h 20m
Timeline · 1 update
  1. resolved Jul 22, 2025, 11:18 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major February 13, 2025

txUpdate 404 errors

Detected by Pingoru
Feb 13, 2025, 01:58 PM UTC
Resolved
Feb 13, 2025, 04:02 PM UTC
Duration
2h 4m
Timeline · 1 update
  1. resolved Feb 13, 2025, 04:36 PM UTC

    We've now resolved the incident. Thanks for your patience. A post-mortem will be created and shared soon.

Read the full incident report →

Major January 16, 2025

Increased 4xx errors

Detected by Pingoru
Jan 16, 2025, 09:55 PM UTC
Resolved
Jan 16, 2025, 09:56 PM UTC
Duration
55s
Timeline · 1 update
  1. resolved Jan 16, 2025, 09:56 PM UTC

    For exactly 33 mins between 20:26 UTC and 20:59 UTC a misonfigured load balancer rate limit caused API requests to be rejected resulting in customers being unable to access the API, dashboard and authentication to fail. The load balancer distributing traffic to our API has a rate limiter that was configured incorrectly causing requests to be rejected. The rate limit was a legacy configuration that applied rate limits across an incorrect source IP header causing requests to be rejected globally.

Read the full incident report →

Major November 7, 2024

API Timeouts

Detected by Pingoru
Nov 07, 2024, 04:18 PM UTC
Resolved
Nov 07, 2024, 07:29 PM UTC
Duration
3h 10m
Timeline · 1 update
  1. resolved Nov 07, 2024, 07:29 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major November 7, 2024

Potential Downtime

Detected by Pingoru
Nov 07, 2024, 01:43 PM UTC
Resolved
Nov 07, 2024, 04:07 PM UTC
Duration
2h 24m
Timeline · 1 update
  1. resolved Nov 07, 2024, 04:07 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →