NordLayer experienced a major incident on August 7, 2025 affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Private Gateways (Servers with dedicated IPs)Shared Gateways
Update timeline
- investigating Aug 07, 2025, 01:57 PM UTC
We are seeing elevated levels of connectivity issues with shared and private gateways. Our sys-admins are already investigating the issue.
- identified Aug 07, 2025, 01:58 PM UTC
Our sys-admins team is aware of the issue and is currently working on a fix.
- monitoring Aug 07, 2025, 02:11 PM UTC
Issue has been resolved and we are monitoring the results.
- resolved Aug 07, 2025, 02:30 PM UTC
No further connectivity issues have been detected - service has been restored.