NordLayer incident

NordLayer CP and SMP, authentication flow outage

Major Resolved View vendor source →

NordLayer experienced a major incident on May 8, 2026 affecting NordLayer Control Panel and NordLayer Service Management Platform (SMP) and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:19 AM UTC
Resolved
May 08, 2026, 04:30 AM UTC
Duration
3h 10m
Detected by Pingoru
May 08, 2026, 01:19 AM UTC

Affected components

NordLayer Control PanelNordLayer Service Management Platform (SMP)NordLayer Applications

Update timeline

  1. investigating May 08, 2026, 07:13 AM UTC

    Our has identified an outage affecting the authentication flow, Control Panel and Service Management Portal's functionality.

  2. identified May 08, 2026, 07:14 AM UTC

    The incident has been identified to be related with an AWS outage.

  3. monitoring May 08, 2026, 07:15 AM UTC

    All affected resources are now online.

  4. resolved May 08, 2026, 07:16 AM UTC

    No further functionality errors have been observed.