Vantiv incident

TSYS processing

Major Resolved View vendor source →

Vantiv experienced a major incident on May 20, 2025 affecting TSYS, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 06:25 PM UTC
Resolved
May 20, 2025, 06:39 PM UTC
Duration
14m
Detected by Pingoru
May 20, 2025, 06:25 PM UTC

Affected components

TSYS

Update timeline

  1. monitoring May 20, 2025, 06:25 PM UTC

    We are currently monitoring transactions on the TSYS platform. Transactions timed out between 13:14:40 - 13:17:09 CDT.

  2. resolved May 20, 2025, 06:39 PM UTC

    There have been no additional timeouts on the TSYS platform. Transactions timed out between 13:14:40 - 13:17:09 CDT.