Vantiv incident

Issue affecting transactions processing via Chase Salem/Stratus

Notice Resolved View vendor source →

Vantiv experienced a notice incident on June 5, 2025 affecting Chase Paymentech, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 11:59 AM UTC
Resolved
Jun 05, 2025, 01:46 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 05, 2025, 11:59 AM UTC

Affected components

Chase Paymentech

Update timeline

  1. monitoring Jun 05, 2025, 11:59 AM UTC

    We have identified an issue affecting transactions processing via Chase Salem/Stratus. We are working on a resolution to be implemented as soon as possible. An update will be provided shortly.

  2. resolved Jun 05, 2025, 01:46 PM UTC

    This incident is now resolved