Vantiv experienced a notice incident on June 7, 2026 affecting Transaction API and Phone and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction APIPhoneFirst Data OmahaFirst Data NashvilleControl PanelFirst Data Nashville NorthCredit Card ProcessingFirst Data CaribbeanElectronic Check ProcessingFirst Data Canada
Update timeline
- investigating Jun 07, 2026, 02:37 PM UTC
We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
- monitoring Jun 07, 2026, 02:59 PM UTC
A fix has been implemented and we are actively monitoring the results. All sites are currently functional and operating normally. Our engineering team remains engaged and is continuing to closely monitor the situation to ensure stability.
- resolved Jun 07, 2026, 04:44 PM UTC
This issue has been resolved and all services are operating normally.