NinjaOne experienced a minor incident on June 6, 2025 affecting Europe (EU), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Europe (EU)
Update timeline
- investigating Jun 06, 2025, 06:32 PM UTC
Some customers are experiencing issues accessing Remote Tools. We are actively working on resolving the issue for the affected customers.
- identified Jun 06, 2025, 06:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2025, 06:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 06:41 PM UTC
This incident has been resolved.