Nextiva experienced a minor incident on May 26, 2023 affecting NextOS Platform, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
NextOS Platform
Update timeline
- investigating May 26, 2023, 02:37 PM UTC
A subset of Nextiva customers are currently experiencing issues when attempting to log into the NextOS Platform service. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
- monitoring May 26, 2023, 03:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2023, 07:25 PM UTC
This incident has been resolved.