Nextiva experienced a minor incident on June 6, 2023 affecting NextOS Platform, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
NextOS Platform
Update timeline
- investigating Jun 06, 2023, 04:08 PM UTC
A subset of Nextiva customers are currently experiencing issues with their logging into their NextOS Platform and NextivaONE accounts. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
- identified Jun 06, 2023, 04:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2023, 06:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2023, 06:33 PM UTC
This incident has been resolved.