Nextiva experienced a minor incident on June 15, 2023 affecting Nextiva Support, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Nextiva Support
Update timeline
- investigating Jun 15, 2023, 10:09 PM UTC
We are currently experiencing an issue with inbound phone calls to our Support line. During this time, please utilize our online ticket submission process: https://www.nextiva.com/support/
- monitoring Jun 15, 2023, 10:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2023, 10:57 PM UTC
This incident has been resolved.