Nextiva experienced a major incident on July 14, 2023 affecting NextivaONE, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
NextivaONE
Update timeline
- investigating Jul 14, 2023, 01:51 PM UTC
We are currently investigating an issue affecting Call Control features within NextivaONE. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
- identified Jul 14, 2023, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2023, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2023, 03:35 PM UTC
This incident has been resolved