Nextiva experienced a major incident on February 8, 2024 affecting Nextiva SIP Trunking, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Nextiva SIP Trunking
Update timeline
- investigating Feb 08, 2024, 03:51 PM UTC
Some users are experiencing issues with inbound and outbound calling. Engineers are engaged and investigating.
- monitoring Feb 08, 2024, 04:19 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Feb 08, 2024, 06:14 PM UTC
After continued monitoring and validation, there are no issues with inbound or outbound calling; this incident is resolved.