Nextiva incident

Intermittent Phone Registration and Call Failures

Minor Resolved View vendor source →

Nextiva experienced a minor incident on April 11, 2025 affecting NextivaONE and Nextiva Registration, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 11:36 PM UTC
Resolved
Apr 11, 2025, 04:47 PM UTC
Duration
—
Detected by Pingoru
Apr 11, 2025, 11:36 PM UTC

Affected components

NextivaONENextiva Registration

Update timeline

  1. investigating Apr 11, 2025, 03:45 PM UTC

    Some users are currently experiencing issues with their phones intermittently deregistering and completing outbound calls. Our engineering team is actively engaged and investigating the issue.

  2. monitoring Apr 11, 2025, 04:25 PM UTC

    At this time, we are seeing successful registrations and calls are completed without issue. We will continue to monitor to ensure full resolution.

  3. monitoring Apr 11, 2025, 04:46 PM UTC

    This incident has been resolved.

  4. resolved Apr 11, 2025, 11:36 PM UTC

    This incident has been resolved.