Nextiva experienced a major incident on April 24, 2025 affecting Nextiva Support, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Nextiva Support
Update timeline
- investigating Apr 24, 2025, 04:23 PM UTC
We are currently experiencing issues with our inbound Support number. Please email [email protected] or visit https://www.nextiva.com/support/ for assistance.
- identified Apr 24, 2025, 04:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 24, 2025, 04:46 PM UTC
This incident has been resolved.