Nextiva experienced a critical incident on May 14, 2025 affecting NextivaCX, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
NextivaCX
Update timeline
- investigating May 14, 2025, 04:00 PM UTC
Some users are experiencing issues logging into NextivaCX Social. Engineers are engaged and investigating.
- monitoring May 14, 2025, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 04:28 PM UTC
This incident has been resolved.