Nexl incident

Heavy Activity syncing delays on eu.nexl.cloud

Major Resolved View vendor source →

Nexl experienced a major incident on March 27, 2023 affecting eu.nexl.cloud & 360.nexl.io, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 01:18 AM UTC
Resolved
Mar 28, 2023, 08:36 AM UTC
Duration
1d 7h
Detected by Pingoru
Mar 27, 2023, 01:18 AM UTC

Affected components

eu.nexl.cloud & 360.nexl.io

Update timeline

  1. investigating Mar 27, 2023, 01:18 AM UTC

    We are currently investigating this issue.

  2. identified Mar 27, 2023, 07:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2023, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 28, 2023, 08:36 AM UTC

    This incident has been resolved.