Nexl incident

Investigating Service Interruptions

Notice Resolved View vendor source →

Nexl experienced a notice incident on March 23, 2026 affecting au.nexl.cloud, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 01:56 AM UTC
Resolved
Mar 23, 2026, 02:19 AM UTC
Duration
22m
Detected by Pingoru
Mar 23, 2026, 01:56 AM UTC

Affected components

au.nexl.cloud

Update timeline

  1. investigating Mar 23, 2026, 12:54 AM UTC

    We are currently investigating this issue.

  2. identified Mar 23, 2026, 01:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 23, 2026, 01:56 AM UTC

    A fix has been deployed and services are starting to come back online.

  4. monitoring Mar 23, 2026, 01:57 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 23, 2026, 02:19 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 23, 2026, 02:19 AM UTC

    A routine upgrade to a third-party cloud storage library introduced an unexpected incompatibility, which caused a temporary service disruption that has since been resolved.