Nexl experienced a notice incident on August 4, 2023 affecting us.nexl.cloud and au.nexl.cloud and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
us.nexl.cloudau.nexl.cloudeu.nexl.cloud & 360.nexl.io
Update timeline
- identified Aug 04, 2023, 12:29 AM UTC
A current issue with our notification system is triggering empty email notifications to users. We are cutting the service to stop further notifications to be sent.
- monitoring Aug 04, 2023, 01:03 AM UTC
We have stopped the email notification service preventing any further notifications. We keep monitoring the situation. We are sorry for this incident.
- resolved Aug 04, 2023, 03:55 AM UTC
This incident has been resolved.