Nexl incident

Delays in syncing new interactions

Minor Resolved View vendor source →

Nexl experienced a minor incident on November 17, 2022 affecting us.nexl.cloud, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2022, 06:19 AM UTC
Resolved
Nov 17, 2022, 07:35 AM UTC
Duration
1h 15m
Detected by Pingoru
Nov 17, 2022, 06:19 AM UTC

Affected components

us.nexl.cloud

Update timeline

  1. monitoring Nov 17, 2022, 06:19 AM UTC

    A fix has been implemented and we are monitoring the results. It might take another 3 - 4 hours until all interactions are fully up to date again.

  2. resolved Nov 17, 2022, 07:35 AM UTC

    This incident has been resolved.